If you're encountering the error message indicating that you've reached your maximum license activation budget during the activation process for InstaLOD, this typically means all available license seats are currently in use or restricted.
This article will guide you on how to investigate and resolve the issue within Abstract ID. From the Licenses page, you can review your current license, activations, and take appropriate actions based on common scenarios.
To view and manage your activations:
- Sign in to Abstract ID and navigate to the Licenses page
- The Licenses page provides tools for managing an individual license and monitoring its usage. It includes information about:
- License status and validity period
- Licensed features
- Seat availability and allocation
- Seat sharing permissions
- Activated devices and machine assignments
You can review the machine activations listed to identify why your seat budget is exhausted.
Below are the four most common scenarios that could be causing this error, along with steps to resolve them.
¶ Common Scenarios and Resolutions
If you've recently deactivated a semi-floating license seat, there is a mandatory 24-hour cooldown period before that seat can be reactivated on a new machine.
Resolution:
- Wait until at least 24 hours have passed since the deactivation.
- Once the timeout is complete, attempt to activate the license on the new machine again.
- More information on the deactivation and activation can be found here: https://docs.instalod.io/en/KnowledgeBase/KB0011
¶ Scenario 2: All Seats Are Currently Assigned, Active, and Need To Be Moved
Seats that are reassigned and activated are tied to specific users. If your seats are assigned, this could block new activations.
For more information on this process, please refer to: https://docs.instalod.io/en/KnowledgeBase/KB0127
Resolution:
- In the Activations section, identify any sublicensed seats.
- Contact your dedicated InstaLOD account manager for help with reassigning your seats.
- If you don't have an account manager assigned, ask for help via our Abstract Community: https://community.abstract3d.com.
Sometimes, license seats are consumed by inactive seat (e.g., old machines or virtual environments that still hold a seat). These can accumulate over time and exhaust your activation budget without active use.
Resolution:
- Review the machine activations table for any seats that are no longer in use.
If every available seat is actively in use on, you've reached the seat limit of your current license plan.
Resolution:
- Confirm that all listed seats are necessary and in active use.
- You can purchase additional seats and subscriptions on the InstaLOD pricing page
- Alternatively, contact your account manager for custom quotes or enterprise licensing adjustments.
- Once purchased, the new seats will appear in the Abstract ID's License page, allowing you to activate new machines with them.
- If none of these scenarios apply or you're still unable to resolve the issue, contact your InstaLOD account manager or create a post in our Community forum for further assistance: https://community.abstract3d.com.
- For general licensing questions, refer to our Licensing FAQ.
By following these steps, you should be able to identify and address the root cause of the activation budget error. If you need further help, our team is here to assist!