If you're encountering the error message indicating that you've reached your maximum license activation budget during the activation process for InstaLOD, this typically means all available license seats are currently in use or restricted. This article will guide you on how to investigate and resolve the issue by navigating to the InstaLOD License Management portal, specifically the Activations section. From there, you can review your current activations and take appropriate actions based on common scenarios.
To view and manage your license activations:
- Log in to your InstaLOD account (where you downloaded InstaLOD etc.).
- From the dashboard, navigate to Activations from the menu. This page displays a detailed list of all active license seats, including the type of license (e.g., floating, semi-floating, node-locked, or sublicensed), the machines they are assigned to, and their status.
Review the activations listed here to identify why your budget is exhausted. Below are the four most common scenarios that could be causing this error, along with steps to resolve them.
¶ Common Scenarios and Resolutions
If you've recently deactivated a semi-floating license seat, there is a mandatory 24-hour cooldown period before that seat can be reactivated on a new machine.
Resolution:
- Check the deactivation timestamp in the Activations section.
- Wait until at least 24 hours have passed since the deactivation.
- Once the timeout is complete, attempt to activate the license on the new machine again.
- Note: Deactivations for semi-floating licenses can be performed directly from the Activations section by selecting the relevant seat and choosing the "Deactivate" option. More information on the deactivation and activation can be found here: https://docs.instalod.io/en/KnowledgeBase/KB0011
¶ Scenario 2: All Seats Are Currently Sublicensed and Need to Be Moved
Sublicensed activations are tied to specific users or subcontractors and may not be easily transferable without assistance. If all your seats are sublicensed, this could block new activations.
Resolution:
Sometimes, license seats are consumed by inactive or unused nodes (e.g., old machines or virtual environments that still hold a seat). These can accumulate over time and exhaust your activation budget without active use.
Resolution:
- Review the Activations section for any nodes that are no longer in use.
- For semi-floating licenses, deactivate unused nodes directly from this section (remember the 24-hour cooldown for reactivation).
- For node-locked licenses or sublicensed activations, contact your account manager or post in our Community forum ask for help via our Abstract Community: https://community.abstract3d.com for assistance in releasing these seats.
- Regularly audit your activations to prevent this issue in the future.
If every available seat is actively in use on legitimate machines, you've reached the limit of your current license plan.
Resolution:
- Confirm in the Activations section that all listed seats are necessary and in active use.
- To add more machines or nodes, purchase additional license seats:
- Visit our web store at http://instalod.com/licensing/ for self-service options.
- Alternatively, contact your account manager for custom quotes or enterprise licensing adjustments.
- Once purchased, the new seats will appear in your License Management portal, allowing you to activate new machines with them.
- License Types Overview:
- If none of these scenarios apply or you're still unable to resolve the issue, contact your InstaMAT account manager or create a post in our Community forum for further assistance: https://community.abstract3d.com.
By following these steps, you should be able to identify and address the root cause of the activation budget error. If you need further help, our team is here to assist!